Unable to create an API key

Hi,

I’m using https://cloud.coinbase.com/access/api?keyType=trade link to create a new API key. After completing 2FA challenge, I’m getting “An error occurred creating your API key. Please retry” error message. Looking at the network inspector, it’s 400 “failed to get principal from request” error. Trace ID is “4683197896519841093”.

Please advise.
Thanks.

2 Likes

That won’t help you but I can confirm - just tried to create new API key and got same error.

2 Likes

I have the same problem

FWIW, it worked just now.

1 Like

Hi @muktupavels @muktupavels @seldon, Thank you for reporting.

A fix has been implemented. Please do let us know if you still have issues with API key creation on https://www.coinbase.com/cloud

@bytegems - Thank you for confirming.

1 Like