Hello, I would like to understand why in my wallet I find a value of the shibadoge coin but if I try to exchange it with eth or theter, that very important value becomes microsopic. I am clearer. if I open my wallet I see that I have Euro 1000000 in shibadoge, but if I want to convert it to tether I find myself just over 3. I wait for an explanation
Hello @angeloruocco1983! Welcome to the forum! Thank you for taking an interest in using our Coinbase APIs. For the details regarding your concern, we will check on this for you with our team. We will get back to you once we have more information. Keep in touch!
Can you submit a ticket to our support team? We may need to gather more details specific to your account so we can investigate further, so opening a ticket from our help site will allow us to better support your issue: https://help.coinbase.com/en/contact-us
my problem is that in my wallet I see that I have € 2,000,000 of shibadoge but if I try to convert to eth or usdt the sum that is converted does not correspond to that value. can i understand what happens? it is not possible that the total of 2,000,000 in euro of shibadoge becomes 3 usdt or 0.003 eth
We appreciate that you have provided us with additional information. However, we still need you to submit a ticket to our support team through this link: https://help.coinbase.com/en/contact-us?product=coinbase-wallet&topic=transactions&category=converting_cryptocurrency as we need more details specific to your account to investigate further.
We hope you understand. Thank you!