Product prices updates are slow

When can we expect product prices updates to be faster. At this time, updates are provided once per minute. Individual traders need more accurate data than this.

Thank you.

Hello @Jason! Thank you for bringing this up to our attention. For the details regarding your concern, we will check on this for you with our team to see how we can best assist. We will get back to you once we have more information. Keep in touch!

We appreciate your patience!

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Hello @Jason! We understand that you are encountering slow product price updates. We’re so sorry for any inconvenience this has caused you. We are still in the process of improving and updating our documentation and even our products. Rest assured that we are taking note of these kinds of observations. In line with this, we recommend you to post this in the Feedback Section of the Forum as most new features and improvements to Coinbase come directly from feedback like yours, so it’s very valuable to us. Thank you!


Hi @Jason! While we suggest you add this on the Feedback Section of the forum, we would like to recommend to utilize the WebSocket Feed. We have two WebSocket channels that you may find useful:

  • Ticker Channel

    • This channel provides real-time price updates every time a match happens.
  • Status Channel

    • This channel sends all products and currencies on a preset interval

We hope this helps. Thank you and have a great day! :sunrise_over_mountains:

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I appriciate your input, but why offer a product that is not acceptable to your paying customers? This reflects poorly on Coinbase.

Hello @Jason! We apologize if this reflects poorly on Coinbase to your end. However, we assure you that every product we provide has a goal which is to continue to improve our user experience. We would like to thank you for pointing this out to us, we will communicate this with our internal teams and log this as feedback. Most new features and improvements to our products come directly from feedback like yours, so it’s very valuable to them. While we can’t offer any specific timeline for our improvements, we are constantly working to improve and build products our customers will love.

If you want to stay up to date on the latest from Coinbase Cloud, you can also bookmark the following webpage and subscribe to email updates at the bottom of the page:

Thank you!