Google Drive seed phrase backup broken

Hello @Skoot,

We apologize for the inconvenience this has caused you. We tried to backup our seed phrase using Google Drive and it seems to work just fine.

We’re happy to help, but first we’ll need you first to provide us the following for us to further address your concern:

  • What exactly is the issue you are encountering with the Coinbase Commerce seed phrase backup on Google Drive?
  • If the issue is the [object Object] seen in your screenshot. Please let us know what steps you took that results the error.

Once you share it with us, we’ll quickly address the issue you are having. Hope to hear from you soon. Have a great day!

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The issue is as you said, ‘object’ being shown. There was nothing abnormal about the process, I was following the prompts and received this. It has happened multiple different times in multiple browsers.

Hi @Skoot! We were able to reproduce the issue that you are encountering when we did not allow these requested permissions.

Can you confirm if you allowed the access requested by Coinbase Commerce?

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yes, that worked thanks.

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Hello @Skoot! Thanks for letting us know this all worked out. Please reach out in the future if you need anything else. Have a great day!

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